Good feedback is important and creates value. That's why Feedwork helps organizations create a good feedback culture. In this post, Feedwork has taken 10 everyday situations from the office and provided examples of how you can give good, high-quality feedback in these familiar situations.
Contact Feedwork if you already know that a course in good feedback can benefit your employees and your organization.
What examples of good feedback do we look at
- An employee has made a mistake
- An employee is bad at complimenting their colleagues
- An employee is often late
- An employee often takes feedback very personally and gets upset
- An employee is rude to their colleagues
- An employee is bad at meeting deadlines
- An employee rarely seeks advice from their colleagues
- An employee's engagement has dropped recently
- An employee has a tendency to interfere with everything in the office
- Your boss tends to do "one-way communication" when it comes to feedback
Contact Feedwork to learn more about the possibility of starting a course or workshop in constructive and good feedback. Call 27 11 99 01 and book a meeting with Mikkel.
Constructive and good feedback is elaborated with examples in the following
1: An employee has made a mistake
Everyone makes mistakes and the employee is probably aware of it, so talking too much about the mistake itself is a waste of time.
"From my point of view, a mistake has been made and we are aware of that. It's not something we want to get too hung up on right now. Instead, I want to hear your suggestions on how we can avoid the same thing happening in the future."
Read about conflict management here.
2: An employee is bad at complimenting their colleagues
It's important that your employees compliment each other because it creates a positive company culture.
This employee works with many different departments in the company, so getting better at complimenting on a daily basis would make a big difference.
"You play a very important role in the company through your many collaborations. Therefore, it could make a big difference to the general atmosphere in the company if you become more aware of praising your colleagues for their good work."
3: An employee is often late
"I've noticed that you've arrived later than 9am several times this week. This gives me the impression that you are not taking our agreement seriously. Is there anything I should know about your mornings? If not, I would suggest that next week you make an extra effort to be here on time."
4: An employee often takes feedback very hard and gets upset
You perceive that the employee interprets themselves and their work more negatively than they deserve, especially when it comes to feedback from other colleagues.
"How are you doing? I'm asking because I've noticed that you often get upset when you get feedback, and that's not the point. Should feedback situations be approached differently, or do you prefer to get one-on-one feedback instead?"
5: An employee is rude to their colleagues
Employees can knowingly or unknowingly be rude to each other, and that's a very natural thing, but it can also negatively impact workplace culture.
"I've noticed a few times that you use humor in conversation with your colleagues. In my opinion, your humor can be a bit too much and therefore come across as rude. To make sure your colleagues don't misunderstand you, maybe ask them how they perceive your humor?"
6: An employee is bad at meeting deadlines
With good feedback to your employee, you can ensure deadlines are met. You'll want to ask them why they're missing deadlines in a friendly tone of voice.
"My experience of your work in the last two projects is that you have not met all your deadlines. This means that the sales department can't get on with their work and find it difficult to meet the agreements with our customers. Do you have an overview of how this can happen, and is there anything we can do to prevent this from happening on our next project?"
7: An employee rarely seeks advice from their colleagues
Good teamwork is part of a good feedback culture. When an employee doesn't involve other colleagues in their work, it can have a negative effect on the rest of the team. You want the employee to involve their colleagues more in their own projects.
"I've noticed that you rarely ask for help from your colleagues - is this intentional? I think you'll get closer to your colleagues and you'll be able to create even better solutions if you ask for help in more situations."
8: An employee's engagement has decreased recently
"I've noticed that there have been some changes in your normal routines lately. To me, you've seemed less motivated than usual and you seem a little distracted. Have you noticed a change yourself and is there anything I should be aware of?"
9: An employee has a tendency to interfere with everything in the office
A good feedback culture can create a better working environment. You want to tell them that interfering too much in each other's business creates a negative synergy effect in the office.
"It's better that the two of us talk about things than that the whole department feels disturbed, because it can create a bad atmosphere here in the office. I would therefore encourage you to come to me if you have something you are unhappy with or would like to talk about."
10: Your boss tends to do "one-way communication" when it comes to feedback
Feedback shouldn't just be one-way communication. It should be more like an ongoing dialog. A person should be able to give feedback, but also receive feedback. This is important in terms of good feedback culture.
"I know that you think we should use feedback as a way to develop each other in the department. However, I don't often find that you are receptive to us giving feedback to you. At the same time, I know that it can be difficult to give feedback to your manager if you are not invited to do so. Therefore, I would suggest that you, for example in connection with our meetings, ask for feedback yourself, then I think we will get our feedback dialog going better."
Why are the examples of good feedback only for inspiration?
You can use our examples as a guide to good feedback. However, it's important that you can give authentic feedback to your colleagues. Your feedback will never be effective if your employees feel like you're just putting on a brave face when you say the hard things. Good feedback is genuine and true feedback and cannot be rehearsed. Contact Feedwork if you want to learn more about the principles of good feedback. good feedback. Call 27 11 99 01 and book a meeting with Mikkel to hear more about the possibilities of constructive and good feedback.
Good feedback
Getting good at giving and receiving feedback can be difficult, so it's important that we keep practicing it. In certain situations it can be extra challenging and you may be close to giving up, but this is where we learn the most, so again, practice makes perfect.
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