Virtual team development for distributed team of specialists

From dialog culture to feedback culture

The team at the company consists of 11 self-driving individuals who often work individually on their own projects in collaboration with other departments in the organization. In recent years, they have focused on creating a culture of dialog in order to strengthen the sense of community in the team, and the team leader felt that a natural next step in the development of the team would be an increased focus on collegial feedback - partly to strengthen relationships and partly to increase learning in the team.

Feedwork was specifically asked to help the team with:

• Inspiration and motivation to seek more feedback
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• Tools and competencies to engage in feedback dialogues
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• Know what mechanisms make feedback work well

Virtual mini-course

The solution was to run two shorter virtual workshop sessions, as the team is spread across different geographical locations. To maximize the learning outcome of the sessions, we made sure that the participants were provided with materials and tasks before, during and after the sessions. Specifically, the program focused on:

• Simple tools for how they can go out and seek relevant and good feedback for their projects and work.
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• Better understanding of your own and your colleagues' preferences for receiving feedback.
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• A plan with the team leader on how the team can implement and develop their feedback culture
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"What this mini-course has particularly contributed to is bringing feedback from something vague to concrete tools and actions. Once the barrier of asking for concrete feedback is overcome, it's interesting to see how much learning you can actually get from your colleagues and business partners."

- The leader of the team, Senior Manager

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The team leader scored the process

9 / 10

that the process has created value for the team.

10 / 10

that the team leader would recommend others to work with Feedwork.